Terms of Service

Welcome to 218 Promos. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

1. General Terms

  • These terms apply to all users of the site, including customers, browsers, vendors, merchants, and content contributors.
  • We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated terms.

2. Use of the Website

  • Users must be at least 18 years old to use this website or make purchases.
  • You agree not to use the site for any unlawful, abusive, or disruptive activities.
  • Transmission of malware, harmful code, or any activity that interferes with the site’s functionality is strictly prohibited.

3. Product Information & Pricing

  • We strive to provide accurate product descriptions, pricing, and availability but do not guarantee that all content is error-free.
  • Prices are listed in U.S. dollars. Applicable taxes, shipping, and handling fees are calculated at checkout.
  • We reserve the right to modify or discontinue products at any time without prior notice.

4. Order Processing

  • We reserve the right to cancel or refuse any order for reasons including suspected fraud or unauthorized payment.
  • If an order is canceled after payment, a full refund will be issued.
  • Minimum quantities may apply. Custom and personalized items cannot be changed or canceled after production begins.

5. Custom Designs & User Content

  • By uploading designs or images, you affirm that you have the legal rights to use them.
  • 218 Promos is not responsible for copyright or trademark violations related to customer-provided content.
  • By submitting content, you grant us the right to use, modify, and display it as necessary to fulfill your order.

6. Intellectual Property

  • All content on this website—including but not limited to logos, graphics, product images, and design tools—is the property of 218 Promos or its licensors.
  • You may not copy, reproduce, modify, republish, or distribute any site content without prior written consent.

7. Payment

  • We accept credit cards, debit cards, and PayPal. Payment is required in full at the time of purchase.
  • All payment details are processed securely. For more information, please see our Privacy Policy.

8. Shipping & Delivery

  • We currently ship within the U.S. only. Delivery timelines are estimates and depend on production time and shipping method.
  • We are not responsible for delays caused by the shipping carrier or incorrect shipping information provided by the customer.

9. Returns & Refunds

  • Because most products are custom-made, returns are only accepted for defective or incorrect items.
  • Please refer to our Return Policy for full details and instructions on how to request a replacement or refund.

10. Prohibited Uses

  • You may not use the site or its content for any unlawful purpose or violate any local, state, federal, or international law.
  • Prohibited activities include, but are not limited to: spamming, phishing, scraping, impersonation, and interfering with security features.
  • We reserve the right to terminate access for users who violate these terms or misuse the site.

11. Limitation of Liability

  • 218 Promos is not liable for damages arising from the use—or inability to use—our website or services.
  • In all cases, our liability will not exceed the amount you paid for the product in question.

12. Governing Law

These Terms of Service are governed by the laws of the United States and the State of Minnesota. All disputes shall be resolved in the courts of Clay County, MN.

13. Contact Information

If you have any questions about these Terms, please reach out:

  • Email: info@218promos.com
  • Phone: (218) 227-3041
  • Address: 218 Promos, 2323 16th Ave S, Suite 102, Moorhead, MN 56560